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Fair and Square

Refund Policy

honest weights, honest fixes

Every fish is pressed to order after you buy it, so our policy is built around that. Here's exactly what's covered.

Made-to-order sales

Every sticker is pressed after you order it, so we don't offer returns for buyer's remorse. Pick your catch carefully — check the size and finish on each product page before you check out.

Damaged or defective on arrival

If your fish shows up cracked, peeling, or misprinted, we'll replace it or refund it, no questions asked. A photo of the damage helps us catch it on our end too.

Wrong fish in the box

Packed the wrong catch by mistake? We'll ship the right one and cover the cost, no need to send the wrong one back.

Lost in the mail stream

If tracking stalls for 10 business days with no movement, we'll send a free replacement. We eat that cost — it's our carrier relationship, not your problem.

Cancellations

Orders can be cancelled for a full refund only before they're pressed and packed. Given our 2–3 day turnaround, reach out fast if you need to change your mind.

How to request one

Email orders@davesfishstand.com with your order number (and photos, if something arrived damaged) within 30 days of delivery. We answer every message within 24 hours.